How to Improve Morale in Your Hospital

by Rebecca on February 9, 2014

How to Improve Morale 2This past week at work has been a little off kilter.  We have been busy, but little things have not been flowing as well as they usually do.  Initially, I could not pin point exactly what the problem was.

After thinking through things, I realized that the problem was not my team-it was me.  I was “off “this week, mainly because I have had a lot of stuff going on away from work. It has affected my ability to be the leader I need to be for my team.

Now to be completely vulnerable, I just finished writing in my journal about how I need to let go of trying to take on ownership of other people’s choices because I do this way too much in my life and I need to be done with that.

The easy way out for me as the “boss lady” would have been to start blaming my team for the little mistakes that were happening.  Again, nothing was major but little things do drive me crazy (ask anyone who knows me well.)

The irony is a few weeks ago we were at a hospital (that we rarely work at) and while we were there, they were having a staff meeting.  In the meeting, the practice manager was talking about the poor morale and how it had to improve.

Now honestly, I do not know the specifics of what the issues were but what I do know is that you cannot mandate an improved morale.  This is not a new policy you can implement and think morale will improve.  If any of you are parents, you have probably tried this at home without much success either!

If they asked my opinion (which they didn’t) I would tell the leaders in the hospital to take a good look at themselves.  What behaviors are they engaging in or not engaging in that is likely causing this low morale?

What I know as the leader in my business is my attitude matters most.  I am not saying that you are responsible for other people’s attitudes because if you are like me, then you already take on too much ownership of other people’s feelings.

BUT as the leader, your attitude, good or bad, does set the tone for everyone else on your team.  To be honest, I wish my attitude did not matter so much, but it does, and THAT is a responsibility that I, as the leader, must accept.

 Leave a comment below: Do you think the leader’s attitude (good or bad) sets the tone in your hospital?

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{ 4 comments… read them below or add one }

Judy February 9, 2014 at 10:25 am

This is so true! I would also like to add that it’s not always just the boss who has this responsibility. There are some people who just naturally fall in to the role as leader. These folks have a responsibility as well. I think part of this role is accepting that your actions and attitude do affect those around you. Well said friend!!

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Rebecca February 9, 2014 at 3:31 pm

Well Jude you know me- I believe EVERYONE should consider themselves a leader and you are right on the money. Thanks for commenting!

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janine February 9, 2014 at 2:07 pm

It is true that attitued does affect the entire mood for the day. I also agree that we are all ultimately responsible for our attitudes and how we affect each other. So I believe that we need to better communicate our feelings at any given time in a positive way so that those around us can understand and therefore work together harmoniously. Never easy to do but then nothing worth while ever is! We are all human and a family and we need to remember to make the best of every day we are given.

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Rebecca February 9, 2014 at 3:32 pm

Janine- you absolutely hit the nail on the head. Thanks so much for commenting!

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