Your Team

How to Keep the Best People on Your Team

by Rebecca on August 10, 2014

We recently brought a new team member on board.  It is always a big deal to find someone who fits with your hospital’s core values and “gets” the why behind what you do.  I will almost guarantee you, if you hire some one who is aligned with your hospital’s core values and “gets” the why […]

What Always Fills a Communication Void

by Rebecca on June 15, 2014

I was having a conversation with a friend of mine who works for an animal hospital I do not do work for (you will understand why I am telling you that in a minute) and she was very frustrated with her work situation. From her perspective, there is a serious lack of communication from the […]

I recently read “Influencer: The Power To Change Anything” by Kerry Patterson, Joseph Grenny, and others.  “Influencer” outlines a number of methods you need in order to create lasting change within your business, your family, yourself or even the world. One of the case studies was a large regional medical center that had over the […]

There are a lot of hurting people who work in veterinary medicine and there is a webinar coming up that we ALL need to watch! VetGirl is hosting a free webinar on suicide awareness and prevention on May 21, 2014.  It will be from 7pm-8: 30 pm EST will provide you with 1.5 hours of […]

I first heard the term “sanctioned incompetence” back in 2008 when I attended Dave Ramsey’s EntreLeadership Master Series.  It is a phrase that has stuck with me since then, and unfortunately I’ve seen it rear its ugly head in all kinds of businesses including animal hospitals. Sanctioned incompetence is when the leader either fails to […]