It has been 90 days since our newest team member, Nicole, joined our team, and I could not be happier with our decision to hire her. I had made a lot of mistakes hiring in the past, so we did do it differently this time around, and it has paid off!
First, I can’t say enough about the DISC profile. Being able to target the EXACT personality type we needed was essential, and Nicole had the exact personality profile we needed. This alone, however, is not enough to ensure you have a good fit.
One caution during this part of the process is our tendency to hire people with similar personalities to our own. If you think about this, however, it is very limiting. Your team is going to be much stronger with people who have different personality types. So, be aware, that your team may and should be comprised of people with many different personality types.What is non-negotiable, however, is that person’s values.
You should only hire people who share the same values as you do. Now let me be clear, that I am not talking about political persuasion or any of those things that get played out in the media as being “for” or “against” something. What I am referring to, is the values you have in your hospital. For us, these would include: being passionate about what we do, focusing on relationships, providing exemplary customer service, and having non-negotiable integrity.
Any person coming on board must possess the same values as you and the rest of your team. If you compromise in this area, and hire someone with different values, you will constantly feel as if you are trying to put a square peg in a round hole. It will not work, and I am speaking from experience here!
This time I made sure we brought someone on board who had the personality type we needed as well as the values we hold so dear. It has made all the difference.
So I challenge you: Next time you bring a new member onto you team, make sure they have both the personality type that best compliments your team, as well as the values you think are important. If you do this, I bet you will find the RIGHT person for the job, and finding the right person makes all the difference!
What hiring successes and failures has your hospital had-the good, bad and the ugly?